Coaching Guidelines

Welcome!

I have positive expectations for a coaching relationship that helps you to create the life YOU want to live.  To partner together professionally, I want you to be familiar with the following guidelines.

Terms of Coaching

I invite you to think of Coaching as a process.  Many people create change for themselves in a short time.  However, to refine and sustain the change takes several months.  Although not binding, I would ask that you expect our Coaching relationship to last at least 3 months.  

Fees

Our arrangement will commence upon receipt of a 50% non-refundable deposit and any required content provided by client is received. Payment can be made with check or Paypal. Paypal is preferred.

Procedure

I will connect with you via a Zoom link that I will provide to you at the specified time, unless we make other arrangements.  If you wish to connect with me in between sessions with a challenge, a success, or an inquiry, I will make every attempt to respond to your e-mail within 24 hours, with an email or Facebook message at your discretion as per the package description.

Changes

If you need to reschedule our appointment, please give me 24 hours notice.  If you have an emergency or illness, you can reschedule with less than 24 hours notice.  If you do not show up for a scheduled call, for any reason, and provide no notice (latest notice can be five minutes past scheduled session start time), we will not make up that time.  If I need to reschedule, I will give you at least 24 hours notice as well, barring an emergency or illness.  

Between Calls

Email me any time at jessicalynngroff@gmail.com or via Facebook messenger to reach me with ideas, problems, questions, etc. I will get back to you at my earliest convenience, within 24 hours of your message.

Problems

If I ever say or do anything that upsets you or doesn't feel right, please bring it to my attention so that we can resolve it as soon as possible.  My objective is to have a coaching relationship that is fully open, honest, real and trusting in our communication styles.  We should both realize that communication via messenger or email entails extra challenges since we can not see body language, facial expressions, etc.  Therefore we give each other plenty of latitude, and promptly ask for clarification if there is a mis-connection.

Coaching Agreement

Coach

I agree to serve as your Coach - to partner with you to identify and achieve your personal and/or professional goals.

As your Coach, I cannot guarantee results.  You will create powerful results by having the courage and determination to forward the action in your life.

During the time we spend together in our coaching sessions, I will devote my time, thoughts, and energy to you, exclusively.  In between our sessions, I may not be instantly available, as I may be attending to others, or myself.  I will however, always attempt to be available within 24 hours.

I am a Coach, not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions.  If any issues come up for you that should be handled by a licensed therapist or physician, I insist that you must attend to your health by contacting the appropriate professional.

As your Coach, I will bring attentive listening, understanding, belief in you and commitment to your success.  You can expect me to challenge you, offer fresh perspectives, make requests (including assigning homework), acknowledge your wins, and guarantee utmost confidentiality (to the fullest extent of the law, and so long as I don't fear for your or another's safety) in the powerful, sacred relationship.

I am bound to abide by the IAC Ethical Principles and Code of Ethics, please familiarize yourself with them, they are found here: http://certifiedcoach.org.

Client

I am motivated and committed to taking action on my determined personal and professional goals.  I realize that anything less than my intentional full participation will not lead to my success.

I accept full responsibility for myself and any actions I take that might result from Coaching.

I am under the care of a physician and healthy enough to engage in coaching.

I also agree to disclose details of the past or present psychological or psychiatric treatment. Coaching and counselling are not the same. Likewise, therapy and other modes of professional or medical psychological examination shall not be considered equivalent to coaching.

In entering into the coaching relationship, and signing the agreement, I am agreeing that if any mental health difficulties arise during the course of the coaching relationship, I will notify you immediately so that you can provide you with an appropriate referral.

I can financially afford the Coaching fee at this time.  I agree to pay promptly.  I agree that ultimately, it is my responsibility that my coach gets paid for the services I use.

I agree to honor my scheduled session times.

Termination

The client has the option to terminate the coaching agreement within (3) days of signing the contract, and will receive a refund on all payments. Otherwise, the client agrees to coaching for the duration of the contracted period.

Release of Liability

Life Coaching is a service that provides personal coaching to specific individuals and/or groups. The client is aware that coaching is in no way to be construed or substituted as psychological counselling or any other type of therapy or medical advice. I will at all times exercise my best professional efforts, skills and care of ensuring my client is coached to meet their life coaching goals, the client understands and acknowledges the coach will not be liable, legally or otherwise, for the actions the client may or may not undertake as a result of the life coaching sessions. No assumption of responsibility is made, or given, and the client requesting such advice agrees not to hold Jessica Groff (Provider) responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this advice and direction are given in no manner whatsoever, written or verbal, constitutes an agreement or liability on the part of the provider and is acknowledged to be different in many ways than clinical and medical counselling.

You (the client) agree that using any of these life coaching services are entirely at your own risk. Life coaching services are provided "as is", without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the client's own choice and with inherent singular responsibility. Any actions or lack of actions, taken by the client of such advice is done so solely by choice and responsibility of the client and is neither the responsibility nor liability of Jessica Groff (Provider). The client takes full responsibility in the decisions they make after being coached as well as the consequences. The client enters into coaching with full understanding that they are responsible for creating their own results. Periodically I, Jessica Groff, may provide links to other web sites or written print material which may be of value, interest and convenience to you. This does not constitute endorsement of material at those sites or any associated organization or product of service. It is the responsibility of the user to make their own informed decision about the accuracy of the information at those sites and print material including their privacy policies. In no event shall Jessica Groff (Provider) be liable for any incident or consequential damages resulting from use of the material.

I have read and agree with the Coaching Guidelines and the Coaching Agreement.